The reports of deaths, corporate shutdowns, quarantined cruise ships, and school closures due to the coronavirus outbreak have been featured first in my newsfeed every day this week.
I have never been a worry wart–I tend to be a “glass is half full” type of person. But to be honest, when I read about the restrictions in travel from US-based corporations, or how large trade shows are being cancelled, or soccer tournaments going on with NO spectators…I have to give pause to the possibility that this might be more serious than I had originally thought.
I am a little worried about my upcoming face painting assignment on board a cruise ship…in April. Being on a plane, touching public spaces in distant lands…and thinking about the rare possibility of 24 hour confinement to a tiny interior stateroom on a ship? EEK, it is enough to make me dive back under the covers. And then the really scary, self-focused thoughts float to the surface.
How is my business going to be affected by the cancellation of events, the reluctance of hosts to have face painting, or maybe even to have parties? What if I get ill, who is going to work in my place? What if I can’t work or there is no bookings during the upcoming busy season because people are afraid of infection?
But then I remind myself that it is not about ME, it’s about my client. I put myself in his or her place and that brings me back to a more positive mindset and also reminds me what I need to be communicating outwardly.
Perhaps these thoughts on the subject will be of some comfort to you. Please don’t panic, and don’t fault the worrying MOM who feels she needs to reduce the risk of contagions by canceling her event. Put yourself in her shoes…and ask how you can make her decision easier, or less painful. After all, that is what we are supposed to be doing in our businesses: helping our clients come to the best solution for their problems. Whether that problem is what type of entertainment to have? How to keep all ages occupied at an event? Or how to minimize risk of infection in a crowded social event?
Why not be proactive and share your safety and hygiene practices with your clients? Put their minds at ease before they have to ask the question about lessening the risk of “catching” something. Or before they have to cancel their party because they are operating from a place of fear and uncertainty! You are the expert! Tell them what they need to know to make a good decision. Your business may or may not be affected by this outbreak, but your customers will be grateful you communicated information that was helpful.
I shared the following statement with my clients and prospects last week.
First of all, face painting is not a risk-free activity. But then again, once you leave your home, there is very little out there that DOESN’T put you at risk of picking up a germ or two. (Think of the grocery carts you push, the hands you shake, the railings you hold onto climbing stairs, the money you handle, and even, the elevator buttons.) But in my world of special events, I do a great deal to protect the health of my party clients and their guests.
Safety and Hygiene Practices
My kit and equipment is PRISTINE before the job starts, and I take a few minutes in between guests in the midst of the event to keep my work station clean and sanitary.
Both of these practices will be appreciated by our hosts and guests, if we explaining why we are taking a “cleanliness” break.
Coronavirus Up-to-date Information
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